We worked closely with the key stakeholders, the MD and the finance department to clarify the business problem.
Firstly, we identified the information source and format.
Secondly, we identified the information to support the dashboards.
Finally, and most importantly, the type of reports required.
The information was gathered across two workshops which included:
- Assessing the required reporting.
- Identifying data sources and formats.
- Gap analysis of what was currently being captured.
- Current platform suitability.
- Plan and impact of change on the business.