The client, a large pharma company, faced a number of problems with information management. Chiefly:
- Information stored across separate systems.
- Finding the correct information was difficult.
- Lost productivity from searching for information.
- Increased risk from a lack of document control
They needed a technology strategy to solve the problem.
Firstly, this was causing a compliance risk.
Secondly, they had to remain efficient in a very competitive market.
Moreover, a strategy was needed that would fix their problems and protect them in the long term.