The client, a large pharma company, faced several problems with information management. Chiefly:

  • Information is stored across separate systems.
  • Finding the correct information was difficult.
  • Lost productivity from searching for information.
  • Increased risk from a lack of document control

They needed a technology strategy to solve the problem.

Firstly, this causes a risk of non-compliance.

Secondly, they had to remain efficient in a very competitive market.

Moreover, a technology strategy was needed that would fix their problems and protect them in the long term.

Cordpase worked with the client to assess their information architecture. We identified the current issues and what the future should look like.

Firstly, several face-to-face workshops were carried out with the relevant departments. Secondly, we discovered where the information was held. Thirdly, we identified their operating model and systems used to create information.

Finally, and most importantly, a risk assessment was carried out to create a strategy that would reduce the risks.

Cordpase worked in partnership with the leadership teams across all areas of the business.

This delivered a strategy that would reduce the risk and included:

  • A risk assessment to highlight problem areas in the business so the most benefit could be delivered.
  • A roadmap for change to more connected information.
  • Selection of suitable platform vendors to support the technical change.
  • A plan for systems introduction, migration and LOB integration.

We created a strategy that would reduce the number of systems. In addition, we created a method to describe their documents and information. More importantly, the strategy reduced the risk of productivity loss, competitive loss and non-compliance. 

Firstly, the client now has a viable roadmap.

Secondly, this will deliver improvements across key areas within the business.

Moreover, this allows the client to:

  • Consolidate their disconnected information.
  • Remove the risk of non-compliance.
  • Increase productivity.
  • Provide better information management
  • Reduce the costs of maintaining separate systems.
  • Move to a technology that will support their strategic goals
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